At Sahideal.com, we serve as an online directory and marketplace platform, connecting buyers and sellers in the seafood and aquaculture industry. We do not sell products directly, nor do we handle payments, deliveries, or product returns.

Platform Disclaimer

Sahideal.com does not take part in any transactions between buyers and sellers. All products listed on the platform are managed, sold, and shipped by third-party sellers. As such:

• We do not offer refunds, returns, or exchanges on any products.
• We are not responsible for product quality, condition, delivery, or compliance.
• All issues related to returns, refunds, or disputes must be resolved directly with the seller listed on the product page.

What You Should Do as a Buyer

• Review the seller’s individual return/refund policy before placing an order.
• Contact the seller directly if there are any issues with your order.
• Retain proof of communication and transaction records in case you need to resolve a dispute.

Support from Sahideal

While Sahideal.com does not manage refunds or returns, we care about maintaining a trustworthy platform. If you encounter fraud, misrepresentation, or any serious issues, please report them to us at:

infosahideal@gmail.com

We will take appropriate steps, which may include warning or removing non-compliant sellers from the platform.

Note for Sellers

All sellers listed on Sahideal.com are responsible for clearly stating their own refund, return, and exchange policies. We encourage sellers to handle disputes professionally and in accordance with industry standards and applicable regulations.

Subscription & Advertisement Payments

Sellers and service providers who subscribe to listing plans, premium directory features, or advertising services on Sahideal.com agree that all such payments are non-refundable, regardless of usage or technical interruptions. Sahideal.com is not responsible for any temporary outages, glitches, or downtime that may affect the visibility or performance of paid listings or ads. By making a payment, users accept these terms and acknowledge that Sahideal is a listing platform only, not a sales intermediary.